Pricing

The Essentials Plan includes up to 1 hour of website updates each month. You can also make your own content updates at any time using the website editor.

The Support Plan includes ongoing website updates on an unlimited reasonable-use basis — just send us the changes and we’ll handle them for you.

You’ll have editor access on either plan, so you can still make changes yourself whenever you prefer.

You can select your website and complete checkout directly through our website, with your first payment processed immediately at the time of purchase.

During onboarding, you’ll be asked to set up direct debit for your ongoing subscription, based on whether you’ve chosen monthly or yearly billing.

All recurring payments are processed securely via GoCardless, a trusted global payment provider specialising in direct debit. Payments are automatically debited on schedule, so there’s nothing you need to manage manually.

Importantly, we never store or have access to your bank details. All payment information is handled securely by GoCardless using bank-level encryption and security standards, ensuring your payments are safe, reliable, and hassle-free.

If you need support, please visit the GoCardless Payer Support page.

Yes. You can choose monthly or yearly billing.

Yearly billing saves 25% compared to monthly pricing.

Yes. All new customer plans have an initial 12-month minimum term.

During this period, you remain responsible for the subscription payments for the full minimum term, subject to our Refund Policy and any rights that apply under Australian Consumer Law.

After the initial 12-month term, your subscription continues on an ongoing plan that can be cancelled with 30 days’ notice.

After the initial 12-month term, your website will automatically continue on the equivalent ongoing plan at the applicable ongoing-plan price.

If you were on Essentials, you’ll continue with hosting and up to 1 hour of website updates each month. If you were on Support, you’ll continue with hosting and unlimited reasonable-use website updates.

You can request a plan change or cancel your ongoing subscription with 30 days’ notice.

You can cancel your ongoing subscription by giving us at least 30 days’ notice before your preferred cancellation date.

Once your subscription ends, your website licence and hosting will end and the website will be taken offline.

Yes. You can upgrade to the Support Plan at any time through our Manage My Plan page.

If you’re on monthly billing, the upgraded price will apply from your next invoice. If you’re on yearly billing, we’ll invoice the pro-rata difference for the remainder of your current billing period. Once paid, the upgrade will be applied.

Upgrading does not restart or extend your original 12-month minimum term unless otherwise agreed in writing.

Yes. You can request a downgrade from Support to Essentials with 30 days’ notice through our Manage My Plan page.

The downgrade will take effect from the next billing date occurring after the notice period.

If you’ve prepaid yearly, we may apply a pro-rata account credit for the remaining price difference to future Built For The Trade invoices. Account credits are not redeemable for cash.

Downgrading does not remove or reduce your original 12-month minimum-term commitment.

Included website updates cover minor changes within your website’s existing layout and functionality, such as editing supplied text, replacing images, updating testimonials, adding gallery items, and changing staff, service or contact information.

New pages, major layout changes, redesigns, custom functionality, integrations, copywriting, graphic design and ongoing SEO work are not included and may be quoted separately.

Yes. Add-ons can be added at any time.

They’re billed on your next monthly invoice, or upfront if you’re on yearly billing.

No. The Essentials Plan includes up to 1 hour of eligible website updates per billing month. Unused time expires at the end of each billing month and does not roll over or accumulate.

The Support Plan includes unlimited reasonable-use website updates within your website’s existing layout, design system and functionality.

It does not include unlimited redesign, development, new pages, content creation, SEO campaigns or project work. Requests that fall outside normal website support may be quoted separately.

Yes — hosting is included in all Built For The Trade websites, so there are no surprise costs.

Yes. Built For The Trade websites are provided as a hosted service, so they can’t be moved to external hosting in a way we can support.

No — your domain name isn’t included.

We’ll connect your domain to your website and hosting. If you don’t have a domain yet, let us know and we’ll guide you through getting one.